call or text (808) 359-2467 | email
"Our mission is to help you to get the best experience with your personal or business computers
possible through premium, personalized remote and onsite computer repair service and support."
REMOTE SERVICE ANYWHERE
CLICK HERE TO INSTALL REMOTE ACCESS TOOL FOR WINDOWS
For Mac, install Google Remote Desktop, click here for instructions
In Office Repair by appointment & Onsite Service Available by appointment in South & Central Maui
(Kihei, Wailea, Makena, Kahului, Maalaea & Wailuku)
Hours: Monday - Friday 9 to 5 by Appointment
Full Service & Repair for Windows Laptops and Desktops as well as Software and Performance Troubleshooting for Macs and Solid State Drive Replacement to Revitalize Your Old MacBook (must be models with screws on bottom).
COVID-19 UPDATE
Remote Services will be available as normal. Many tasks can be performed remotely some with a little assistance from you that I will walk you through. Windows 7 to 10 upgrades, transferring data from old computer to new, setting up new PC, virus removal, performance overhaul, printer installation, Windows & software troubleshooting and even some hardware troubleshooting and diagnosis can be done remotely.
Repair Services - as computer repair is an even more essential services with so many now working from home, kids depending on distance learning programs, essential services & businesses allowed to remain in operation needing computer repair, networking and other services to conduct business smoothly and help transition some employees to work-at-home when available, these services will remain available.I will be using precautions to help prevent spread of virus; any computers delivered for services at my home office will be picked up and delivered in parking area, no one will be entering my residence. I will be sanitizing keyboards and other surfaces before and after servicing PC. If an essential business or residential call is necessary, I will be taking necessary precautions during visit.
SANITIZING YOUR EQUIPMENT
I recommend using a spray bottle with high content rubbing alcohol (at least 70%, do not dilute) for keyboards, mice, wrist pads, computer and cellphone screens, do not clean screen with bleach or window cleaner! Use a soft cotton or microfiber cloth when cleaning, do not use tissue or paper towels, they create tiny scratches.
BEWARE OF SCAMS
There will no doubt be a rise in various schemes to relieve you of your finances, the IRS is anticipating a rise in scams, get informed here: https://www.irs.gov/newsroom/tax-scams-consumer-alerts. The IRS, Social Security Administration, Microsoft and other such institutions WILL NOT CALL YOU. Any claiming to be such and wanting to get your personal information, banking information or gain access to your computer is a fraud, hang up the phone! If a fake warning pops up on your computer filling the screen and sounding a scary message, turn of your PC and turn it back on and don’t go back to the website you were just on.
My name is Sean Cooke, I own and operate My Maui PC Solutions, a dba of Cooke’s Computer Service. We offer Personalized Remote Windows PC Assistance to Maui, greater Hawaii and beyond. All you need is an internet connection and we will quickly be able to access your pc help resolve your issue whether it be that your computer is running slowly and is due for a quick tune-up, need malware / viruses removed, software installs / upgrades, networking help, aid configuring a new pc, computer and software tutoring, database entry and much more.
I have extensive experience troubleshooting and repairing common and more rare Windows errors and corruption. He also offers support for major business software such as QuickBooks (error repair and assistance for new users), Microsoft Outlook (setup, management, repair, reconfiguration and more), Gmail setup and support and more. if you are having trouble using your programs, please give us a call.
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After installing, click on settings and turn all settings on.
“My Maui PC Solutions and Sean have taken a great weight off of my shoulders! I use my computers for personal use and business. I had great concerns over security and loss of files/data. I personally needed help understanding the different systems I had to work with. Sean made it painless and gave me the tips I needed to start building my confidence!
I really appreciate his patience with someone who is not “one” with computers! My Maui PC is helpful, reasonably priced and helps when my business computer needs him – which is usually five minutes ago! Thanks Sean.”
Donna Kear – The Gym Maui and ACLS and PALS of Maui
“Valda and I have known Sean Cooke for over twenty years, his expertise in computer electronics is beyond reproach, when we were in need of a new computer or it’s subsequent installing, placing software, answering questions, his knowledge was paramount. A distress call would be answered immediately, Sean would keep his appointments on time, clearly answering any query regarding our programs. He kept himself abreast of the latest advances and new services. He was informative, instructive and honest in his approach to his craft. We would heartily recommend Sean for his complete professionalism and courtesy.”
Valda and Esper Esau, Sedona, AZ
“I remember a time when I tried to use “cheap” tech support. And when they did not know what to do, I found Sean. Best thing that ever happened. He could tell me in minutes what the other chaps had spent hours trying to work out. That was about 8 years ago, and from then on I only use the best! Sean is an incredible being and to have him on my “team” is a blessing. I work alone in my own online bookkeeping business and I am totally dependent on my computer. It gives me a great sense of peace to know that Sean can help me with any issues that come up. Now that I have relocated to Portugal, I am so happy that Sean can still be my tech support. Thank you for all your help over the years Sean!”
Annika Jisval, Portugal
“Sean has been servicing my computers for at least 5 years, and though I was sorry to see him leave Sedona I am delighted that he is still available to work on my computer remotely. Just a couple of weeks ago I was able to send him an email regarding an issue and boom the next day he was fixing it and it’s been great ever since. I know when I ask Sean for help, it gets done quickly. I also trust him completely. Now he and Letha can live a beautiful life in Kihei and I still have Cooke’s Computer Service available.”
Sandy Muse, Sedona, AZ
“Quality, Customer Service, Timeliness, Thoroughness Everything, always! Good thing I was sitting here at the computer. That was fun! Thank you.”
Marsha, Ojai, California